Types of Support We Provide

  • Build/Update new university pages.
  • Correct broken links, fix formatting errors, and update outdated information using a Content Management System (CMS) (Modern Campus Omni).
  • Create go.kennesaw.edu links.
  • Add documents as links: pdf, docx, pptx, xlsx.
  • Build forms using Omni or Formstack.
  • Build image galleries. (Images must be under 1M)
  • Maintain accurate and up-to-date information across university web pages (academic programs, admissions, events, etc.).
  • Add multimedia (photos, videos, graphics) and optimize them for web use.
  • Recommend improvements for site structure, navigation, and usability.
Meet the Team


Web Ticket Submission Guidelines 

When submitting web requests, please follow these best practices to help the web team process your updates efficiently: 

Small Updates 

Multiple Changes or Pages 

    • If your request includes updates to multiple pages, please attach a Word document that lists each page URL along with the requested changes.
    • Related page changes can be combined into a single ticket, just be sure the details are included in the attached document. 

Complex Requests

    • For more detailed updates, you may include screen shots with annotations to clarify your edits. 
    • You can also request a brief consultation with a web team member directly in your ticket or specify someone familiar with that section of the site. 

Program Finder Updates

    • For changes related to the Program Finder, please note in your request that it should be directed to Malik Jones. 

Requesting Web Team Input on New Pages 

    • If you’d like to consult with the web team before creating new pages, submit a web ticket outlining your goals and the type of support you need (content planning, layout, UX, etc.). 
    • The team will schedule a short consultation to guide next steps. 

The StratComm Web Team Cannot

  • Create/edit any facultyweb.kennesaw.edu pages.  That is maintained by EAS - Web Services and Mobile Development (UITS).

  • Update titles or departments for faculty or staff used in a Faculty Staff Listing snippet.

    • Faculty will need to contact Academic Affairs

    • Staff will need to contact HR

    • Information used in the Faculty Staff Listing snippet is pulled from directory.kennesaw.edu.

  • Legal name change:

    • Faculty/Staff will need to contact Human Resources

  • Update catalog information.  Email: catalogs@kennesaw.edu