What You Need to Know About the Web Services Service Level Agreement

For KSU Campus Partners
January 2026

Key Points

  • The Service Level Agreement (SLA) outlines roles, responsibilities, and expectations for web services provided by the Office of Strategic Communications & Marketing.
  • It covers project priorities, timelines, partner responsibilities, and compliance with accessibility and branding standards.
  • Intended for KSU departments, units, and campus partners managing web content.

Format: PDF
Dimensions: 8.5 × 11 in
Page count: 5
Language: English (US)
Size: ~2.4 MB

View PDF