The Organizational Effectiveness, Leadership and Institutional Development Workshops
& Training page brings together curated resources that support leadership growth,
team effectiveness, and organizational culture. These materials align with OLI workshops
and training offerings and are intended to deepen learning before, during, or after
participation. Resources include articles, books, podcasts, and tools that can be
explored independently or integrated into facilitated experiences.
60 Minutes This workshop offers participants an overview of Daniel Goleman’s 5 aspects of emotional intelligence and provides opportunities to implement effective strategies in both professional and personal relationships.
Emotional Intelligence: Why It Can Matter More Than IQ (Book) Daniel Goleman argues that emotional intelligence is as important as IQ for success.
The book explores self-awareness, self-regulation, motivation, empathy, and social
skills, and explains how emotional and rational thinking interact to influence leadership,
relationships, and performance. Author: Daniel Goleman
Emotional Intelligence 2.0 (Book) A practical guide to increasing emotional intelligence through four core skills: self-awareness,
self-management, social awareness, and relationship management. Author: Travis Bradberry
The Emotional Intelligence Activity Kit (E‑book / Activity Kit) A collection of hands-on exercises designed to help individuals and teams practice
emotional intelligence skills and create lasting behavioral change. Authors: Adele B. Lynn, Janele R. Lynn
The EQ Leader (E‑book) An evidence-based leadership model focused on authenticity, coaching, insight, and
innovation to strengthen leadership effectiveness through emotional intelligence. Author: Steven J. Stein
Using Emotional Intelligence in the Workplace (E‑book) An overview of emotional intelligence and practical guidance for developing EQ skills
to improve workplace relationships and performance. Author: Meloney Sallie-Dosunmu
Building Team Trust: Psychological Safety in the Workplace
60 Minutes This workshop provides an introduction to the idea of psychological safety and Timothy Clark’s work on the Four Stages of Psychological Safety. Participants will leave with actionable practices to build psychological safety wherever they have influence.
Beating Burnout at Work (Audiobook) A science-backed toolkit that emphasizes burnout prevention through resilience, teamwork,
and leadership practices. Author: Paula Davis
Creativity for Innovation Management (E‑book) Explores how creativity supports innovation at both individual and team levels, combining
research-based insights with applied tools. Authors: John Bessant, Ina Goller
The 4 Stages of Psychological Safety (Book) Defines psychological safety as a progression toward inclusion, learning, contribution,
and innovation. Author: Timothy R. Clark
The Fearless Organization (Book) Explains how psychological safety enables learning, innovation, and trust within teams. Author: Amy Edmondson
The Happiness Index (E‑book) Examines how employee emotions influence engagement, resilience, and organizational
success. Author: Matt Phelan
Competing Values Framework
90 Minutes The Competing Values Framework, developed by Robert Quinn and John Rohrbaugh, is a model used to understand and manage organizational culture and leadership styles. It identifies two key dimensions: internal vs. external focus and flexibility vs. control, which create four distinct quadrants representing different organizational cultures. Participants will leave with a better understanding of what drives them and what their team members need to thrive.
Competing Values Framework (White Paper) Introduces a framework for understanding organizational culture and leadership effectiveness. Publisher: Denver Leadership
Creating Community
60 Minutes This workshop focuses on Tuckman’s stages of group development. Participants will learn how groups navigate through their life cycle as well as the trust builders and breakers that shape the culture of the group.
Building Brand Communities (Audiobook) Examines how authentic communities are built through shared values and meaningful
experiences. Authors: Carrie Melissa Jones, Charles Vogl
Create Community (Podcast) Conversations with practitioners about what community means and how it evolves. Host: Marsha Druker
60 Minutes This workshop centers around building intentional civility practices that foster a pluralistic campus community that values all the different ways that people live, learn, and think. Civil practices allow for the innovation to solve problems we face as a campus, nation, and global community.
Choosing Civility (Book) Outlines practical principles for respectful and considerate conduct. Author: P. M. Forni
Civility at Work (Article) Explores civility as a critical driver of organizational success. Authors: L. Bayer, C. Masotti
Cultivating Civility (eBook) Provides practical strategies for improving workplace culture. Authors: J. Henry, R. Moniz, J. Eshleman
Lean on Civility (Article) Explores civility as a lever for cultural change in organizations. Author: Angela Hudson
Mastering Community (Book) Examines how respect and connection support thriving organizations. Author: Christine Porath
Effective Communication for Leaders
60 Minutes This workshop centers on tangible skills for leaders when communicating verbally, non-verbally, virtually, and in written message. Each modality will include best practices as well as frameworks and mnemonic tools to help participants recall the information when they need it.
60 Minutes X 3 Sessions or half-day intensive The Immunity to Change framework, developed by Kegan and Lahey, seeks to address the mystery of personal and organizational change by discovering the hidden mindsets that keep us stuck in old habits. By discovering the things that keep us stuck in old patterns and habits, participants can lead successful change initiatives and achieve desired outcomes.
Immunity to Change (Article) Explores why individuals and organizations struggle to change and how hidden commitments
create barriers. Author: Robert Kegan
