Digital Learning Innovations FAQs
Got a question? We are here to answer! If you don’t see your question here, please contact DLI through the DLI Service Portal.
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How do I request Digital Learning Support?
Use the One on One Assistance form at the DLI Service Portal.
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What services are provided by Digital Learning Innovations?
View the full list of Services we provide. If you don’t see what you are looking for, please reach out through the DLI Service Portal. -
How do I learn more about web accessibility at KSU?
Visit Academic Web Accessibility for a one-stop shop for all your online accessibility needs or contact them through the form provided on this page. -
How do I find out who my college-designated instructional designer is?
Visit the Team Members page to discover your college-affliated DLI Instructional Designer. Or contact us via the DLI Service Portal. -
I need assistance with D2L. Do I need to contact the service desk?
Yes, the UITS Service Desk is the first line of support for D2L. If you have any instructional design or pedagogical questions, please use the DLI Service Portal. -
I am an online faculty member. Who do I contact for after-hours technical support with D2L or another online learning tool?
Contact the Service Desk via email at service@kennesaw.edu or by phone at 470-578-6999. -
Does DLI support part-time faculty?
Absolutely! Our instructional designers support ALL faculty members in their colleges.
