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Frequently Asked Questions
Who can use the AI Lab?
The AI Lab is currently available to Kennesaw State University students only.
How do I reserve a workstation?
Reservations are made through the Library's LibCal reservation system.
Can I extend my reservation?
Yes. Reservation extensions may be requested and are granted based on workstation
availability.
What happens if I'm late for my reservation?
If you are unable to begin your reservation on the first day, please contact us as
soon as possible.
Can I walk in without a reservation?
Yes. Walk-in users are welcome to check for same-day availability and reserve an available
workstation if one is available.
Can I choose any workstation?
No. Please use only the workstation assigned to your reservation.
What happens to my files after my reservation?
Workstations are reimaged between reservations. Any files, software, or settings saved
locally will be removed. Always save your work to cloud or external storage before
your reservation ends.
Can I install software?
Yes. Temporary local administrator access is provided during your reservation. All
software installed or accessed through the AI Lab must comply with University System
of Georgia (USG) and State of Georgia technology standards. Workstations are reimaged
after each reservation, and any installed software will be removed.
Will someone help me install software or troubleshoot my AI project?
Support is limited to basic workstation access and functionality, such as logging in, accessing your reserved workstation, and resolving hardware
or connectivity issues.
The KSU AI Lab does not provide support for software installation, software configuration,
programming, AI or machine learning frameworks, model development, research workflows,
or project-specific technical issues. Users are expected to have the technical knowledge
needed to install and manage software, configure their development environment, and
troubleshoot their own applications.
For users of the Dell GB10 - NVIDIA DGX OS, advanced technical skills are strongly recommended due to the specialized nature
of the platform.
Can I use confidential or restricted data?
No. The KSU AI Lab is not approved for accessing, processing, transmitting, or storing
controlled, confidential, export-controlled, or other restricted information.
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