Payroll Procedures
Kennesaw State's payroll procedures ensure employees are compensated accurately and on time while complying with University System of Georgia policies. This section outlines key information on time reporting, direct deposit, jury duty, overpayments, off-cycle checks, and payment options to the Bursar. Use these guidelines to navigate payroll processes smoothly and reach out to Payroll Services or HR for further assistance.
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New Fluid Time and Absence Resources
Please contact hr@kennesaw.edu for the Dual Appointment Agreement Form. -
Direct Deposit
OneUSG Connect has implemented enhanced security measures for direct deposit updates. Employees must now be physically present at their work location or connected to the secure campus network to make changes. This ensures sensitive information is protected. If you cannot be on-site, or you receive system notifications indicating that you are unable to make the necessary changes, please contact one of our representatives at 470-578-6453.
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Overpayments
In most instances, checks will be reissued for one of the three following reasons:
- Payroll receives notification from Shared Services listing employees whose direct
deposit has rejected.
- Payroll has to pull back (place a stop payment) on a direct deposit due to an overpayment,
or an employee notifies payroll that their account has been compromised. If the account
has been compromised, an email detailing the situation must be sent to payroll@kennesaw.edu. This type of reissue is considered a stop payment reissue so please refer to the Stop Payment procedure for more details.
- Employee has not received their paycheck in the mail. Please refer to the Stop Payment procedure for more details.
All reissued checks will be processed and added to the employee’s next available pay.
- Payroll receives notification from Shared Services listing employees whose direct
deposit has rejected.
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Paying the Bursar
The Student Account Suite is available 24/7 through the “Pay Here” buttons located on the Bursar’s Office website or via Owl Express. Web checks from checking or savings accounts are accepted. Upon verification of your routing and account information, your payment will be posted immediately. MasterCard, VISA, American Express or Discover are also accepted, although a 2.75% convenience fee will apply. Follow all Web payment instructions for verification of your card numbers. If your credit card is approved, your fees will be charged immediately.
When accessing Owl Express you should:
- Log in using your Net ID and password
- Select "Employee Services"
- Click “View Account or Pay Online”
- This will bring you to the login page of Student Account Suite.
When accessing the Student Account Suite, you should:
- Log in using your Net ID and password
- Click on “View Account Activity”
- Click on the drop down menu to choose the appropriate term and click “GO”
- Review the activity and then click the “Make a Payment” button near the bottom of the screen
- Select the Pay by term and enter the amount to be paid
- Select Continue
- Choose your payment method and follow the remaining prompts to complete the transaction.
U.S. Mail
You may mail your check (no cash) along with your online statement to:Kennesaw State University
Attn: Bursar’s Office MB0503
395 Cobb Avenue
Kennesaw, GA 30144Please make sure to put your KSU # on your check.
Drop Box
If you are on campus, a drop box has been provided for payment outside the Bursar’s Office, Student Center, Room 233. Pre-addressed envelopes are provided for your convenience as well. Please put your check (no cash) along with your on-line statement in an envelope and deposit it in the drop box.Walk-In
You may bring your payment to the Bursar’s Office in Room 233 of the Student Center at Kennesaw Campus. At the Marietta Campus, the Bursar's Office is located in R2 in Norton Hall. Both locations are open from 8:00 a.m. until 5:00 p.m., Monday through Friday. The Bursar’s Office accepts cash, money orders, and checks. -
Stop Payments
Stop payments will be processed for one of the following reasons:
- Payroll Services has to pull back (place a stop payment) on a direct deposit.
- Employee has not received their paycheck in the mail. Pull backs/stop payments on direct deposits can only be done within 5 business days of the pay check date, and require an email be sent to payroll@kennesaw.edu detailing the reason for the request.
- If Payroll Services has to pull back (place a stop payment) on a direct deposit, a replacement check will be scheduled on the next off-cycle check processing date after all monies have been returned to Kennesaw State University. Monies pulled back from a direct deposit can take up to a week to be returned
Wednesday - Payroll Services receives an email from an employee stating that their bank account has been compromised, and they would like their direct deposit stopped for Friday’s check date.
Wednesday – Payroll Services places a stop payment on/pulls back the direct deposit.
Monday – Payroll Services receives notification that the direct deposit monies have been returned to Kennesaw State University.
Friday – Payroll Services processes a replacement check since this is the next scheduled off-cycle check run date.
Stop payments on actual checks can be processed after the 5 business days waiting period from the pay date has expired, and after the required email has been sent to payroll @kennesaw.edu detailing the reason for the request. Stop payments on checks usually take 24-48 hours from the date of the request.
If Payroll Services has to stop payment on a check, a replacement check will be scheduled on the next off-cycle check processing date after completion of the stop payment. All reissued checks will be processed as off-cycle checks and follow the guidelines and processing dates detailed under the Off-Cycle Check procedure.
Friday – Biweekly pay date
The following Friday – The 5 business day waiting period has expired, and Payroll Services receives an email from an employee stating they have not received the check for last Friday’s check date.
Friday – Payroll Services does an inquiry on the check to ensure it has not been cashed then places a stop payment.
Monday – Payroll Services receives notification that the stop payment has run to completion.
Friday – Payroll Services processes the net amount of a separate check in the next bi-weekly pay run.
**Note: The employee must set up a direct deposit account before the next pay.
- Payroll Services has to pull back (place a stop payment) on a direct deposit.
