Phenomenal Service Award

This award recognizes a KSU staff member within the Administration and Finance division who upholds the “Accountability” value, which means they provide exceptional service to elevate the experience for students, staff, faculty, and the entire KSU community.  

• Has been employed at the University for more than one year.
• Has had no disciplinary concerns within the last twelve months.
• Has received an overall evaluation rating from their manager of either a “Superior” or “Exemplary” level (either a 4 or 5 overall).

Additionally, the ideal candidate should possess these characteristics:

• They provide exceptional customer service to the clients they serve, including students, guests, coworkers, outside departments, and other KSU community members.
• They take ownership of their actions, decisions, and their impact on KSU and its stakeholders.
• They go above and beyond their job duties to serve their team and the KSU community.

Each nomination will consist of one nomination form and a minimum of two supporter forms. Please limit supporter forms for each nomination to three maximum. 

Within the nomination and supporter forms, please include detailed examples of how the employee or team lives out the value, and provide data that supports the impact of their work, if applicable.

Nominations for the April 3, 2026 award ceremony are now closed. 

 

Recognition by the division at the annual meeting, $25 KSU Bookstore gift card and free meal voucher for Chick-fil-A.