Phenomenal Service Award

This award recognizes a KSU staff member within the Administration and Finance division who upholds the “Accountability” value, which means they provide exceptional service to elevate the experience for students, staff, faculty, and the entire KSU community.  

• Has been employed at the University for more than one year.
• Has had no disciplinary concerns within the last twelve months.
• Has received an overall evaluation rating from their manager of either a “Superior” or “Exemplary” level (either a 4 or 5 overall).

Additionally, the ideal candidate should possess these characteristics:

• They provide exceptional customer service to the clients they serve, including students, guests, coworkers, outside departments, and other KSU community members.
• They take ownership of their actions, decisions, and their impact on KSU and its stakeholders.
• They go above and beyond their job duties to serve their team and the KSU community.

At the end of  the nomination form, please include detailed examples of how that employe or team lives out the value.

Please submit all nomination forms along with letters of support by January 31, 2026.

Recognition by the division at the annual meeting, $25 KSU Bookstore gift card and free meal voucher for Chick-fil-A.