Student Health FAQs — Common Questions Answered
Find quick answers to common questions about KSU's Student Health Services including appointments, insurance, medical records, and available care options.
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How much does it cost to visit KSU Student Health Services?
As a KSU student, office visits are included as part of the Student Health Services fee. Any additional services you receive as a part of your care, including testing, will be billed to your insurance. -
What insurance plans do you accept?
Wellstar Medical Group participates in most major insurance plans. For a complete list of insurance plans we participate in, please call 470-245-9998 or email online.account@wellstar.org.
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What if I don't have insurance?
As a KSU student, office visits are provided at no charge as part of the Student Health Services fee. Any additional costs associated with your appointment can be discussed with a provider and the provider will work with you to explore self-pay options. -
Can health insurance be obtained through Kennesaw State University?
Yes. Visit the registrar's website to learn more about the University System of Georgia's health insurance options for students. -
All of my classes are online, can I still use the Student Health Services Clinic?
Our Student Health Services clinics are open on both campuses, providing comprehensive primary care to support your health and well-being throughout your academic journey.
If you're an online-only student living off campus, you can still access these services by paying only half of the standard Student Health Services fee.
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Can I still receive services through Student Health after I graduate?
Upon graduation, students are no longer eligible to receive services through Student Health. We recommend visiting https://www.wellstar.org to find an available provider that best meets your ongoing healthcare needs.
Measles FAQs
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What is measles?
Measles is a viral illness that spreads through the air when an infected person coughs or sneezes. It is highly contagious among people who are not vaccinated.
Outbreaks typically occur in communities where vaccination rates are low.
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What are the symptoms of measles?
Measles is usually more severe than a common cold.
Typical symptoms include:
- High fever (often 101-104 F)
- Feeling significantly ill
- Cough, runny nose, and red eyes
- A distinct rash that:
- Starts on the face near the hairline
- Spreads downward to the chest, back, and arms
- Appears 3-5 days after fever begins
The rash usually follows several days of high fever.
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How is measles different from a common cold?
Most mild respiratory illnesses on campus are not measles.
A common cold:
- Usually mild
- May have low-grade or no fever
- Does not cause a spreading rash
Measles:
- Causes high fever
- Makes people feel quite ill
- Includes a characteristic spreading rash
- Is most likely in someone who is unvaccinated or recently exposed
If you are fully vaccinated and have mild cold symptoms, measles is very unlikely.
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Am I protected from measles?
You are considered protected if you have:
- Two documented doses of MMR vaccine (after your first birthday), OR
- Laboratory evidence of immunity (positive measles IgG)
Most students vaccinated in childhood received two doses and are protected. If you are unsure, Student Health can review your records or discuss whether vaccination is appropriate.
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What if I am planning to travel?
If you plan to travel, especially internationally, make sure your MMR vaccination is complete at least two weeks before departure.
Measles remains more common in some parts of the world, and travel-related cases continue to occur in the U.S.
Travel, airports, and large gatherings increase exposure risk. Reviewing your vaccine status before breaks is a simple way to protect yourself.
Student Health can:
- Review your records
- Provide MMR vaccination
- Perform immunity testing if needed
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Why is vaccination important and why should I consider it?
Although measles was previously eliminated in the U.S., cases still occur due to international travel and localized outbreaks in under-vaccinated communities.
College campuses include shared housing, large classes, athletics, and travel.
Vaccination protects both you and the campus community.
You may need MMR vaccination if:
- You do not have documentation of two doses
- You received only one dose
- Your vaccine records are incomplete or from outside the U.S.
- You plan domestic or international travel
- You work or train in healthcare settings
If documentation is uncertain, receiving the vaccine is safe.
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When should I contact Student Health?
If you think you might have measles, call Student Health before coming in if you have:
- High fever AND
- A spreading rash AND
- Concern for measles exposure or incomplete vaccination
If you have mild congestion, sore throat, or low-grade fever without rash, routine care or home monitoring is usually appropriate.
If you are unsure, call us for guidance.
Student Health Services also provides:
- MMR vaccination appointments
- Immunization record review
- Immunity blood testing (when appropriate)
Schedule an appointment through our website or call us at 470-578-6644.
