Office of the Ombuds

The KSU Ombuds serve all members of the campus community and provides confidential, impartial, informal, and independent services to assist individuals with resolving problems or concerns. All members of the university community can seek assistance from an Ombuds at no cost. The Ombuds can help by listening as a sounding board, assisting in examining resolution options, suggesting possible referrals, making informal inquiries, or otherwise reviewing matters received. The response of the Ombuds is tailored to the dynamics of the situation and the visitor's concerns.

All communication with the Ombuds Office is understood to be confidential. The Ombuds will not confirm communicating with any party or disclose information without that party's permission, except in cases where there is an imminent risk of harm to self or others. Please note that email and voicemail are not considered confidential. If you have an interest in ensuring the confidentiality of our communications, be mindful of what information you share via email or voicemail, and consider using the telephone or a face-to-face conversation instead.

The Ombuds office is impartial, serving as neither advocate nor apologist for any members or offices of the KSU community. Hence the Ombuds assists visitors in finding ways to address their problems, rather than by prescribing or pursuing a particular solution for a visitor. The goal of the Ombuds is to empower a visitor with options, knowledge, consultation, information, and objective, non-binding advice.

The Ombuds office operates informally, has no authority or role in any formal process on campus, and does not accept notice on behalf of KSU. The Ombuds functions independently of other campus processes and offices and has no vested interest or agenda, other than assisting visitors with reaching a satisfactory resolution to their concerns.

We look forward to assisting you in exploring your options or gathering information to inform your decisions going forward.

 

The KSU Ombuds serve all members of the campus community and can be contacted: 

Via Phone or Email:

Contact the Ombuds by phone at 470-578-7773 or via email at ombuds@kennesaw.edu. 

Every attempt will be made to return all messages within 48 hours, or on Monday morning for messages received over the weekend. 

Note: if leaving a voicemail or email, please be aware that neither is considered confidential so sensitive information should not be shared. Please include only your contact information and availability to speak.

In-person at Kennesaw and Marietta campus locations (by appointments only):

Kennesaw office: Kennesaw Hall 2302
Enter Kennesaw Hall through the education building (opposite side of the Registrar). Take the elevator to the second floor and exit left. Walk towards the stairs. You will see on your left a double glass door giving you access to a long hallway. The Ombuds office is the first door on your right in that hallway.

Marietta office: Norton Hall R2-314
Enter Norton Hall by the main entrance. Walk straight ahead towards the elevator and go to the third floor. Exit right. The Ombuds office is the second door on your right.