Ongoing CES Issues

Crosslisted courses not feeding into Faculty Success module

We are aware of an issue preventing the automated feed of evaluation data for crosslisted course sections into faculty members' Schedule of Teaching.

UITS and the software vendor are working on a solution.

Workaround: If your evaluation data missing from your Schedule of Teaching, reach out to the Course Evaluation team. If it is determined that you have been impacted by this issue, you will be asked to manually add your evaluation report.

Resolved CES Issues

  • During implementation of Watermark CES, the system settings defaulted to a numeric
    value of 0 for options such as “Not Applicable,” “N/A”, and “Do Not Know,” resulting in erroneous calculations.

    Impacted Terms:

    • Spring 2023 7-week session I
    • Spring 2023 7-week session II
    • Spring 2023 15-week session
    • Summer 2023 Maymester
    • Summer 2023 4-week session I

    Impacted Courses:

    All courses.

    Resolution: The then-active surveys were updated to incorporate non-numeric responses for “Not Applicable,” “N/A,” and “Do Not Know.” These sorts of questions are not included on the new university-wide survey, so this will not be a problem moving forward.

  • During Summer 2023, we received reports that survey questions were not being
    assigned to some courses and/or some courses were not assigned to a survey.
    Previously, the solution for both issues has been to reassign impacted courses to the
    correct survey. Recently, however, this solution has led to any existing responses being erased from any course associated with the impacted survey (yet maintaining the status as completed). As a result, course response rates are accurately reflected on instructor and department reports, but the only content available comes from evaluations completed after the last course assignment.

    For example, if six students have completed a survey for a CS course, and then another
    CS course experiences an issue for which reassignment is the solution, those existing
    responses are deleted, but the response rate will still reflect six completed surveys.

    Impacted Terms:

    • Summer 2023 4-week session II
    • Summer 2023 8-week session
    • Summer 2023 10-week session

    Impacted courses:

    Through a review of reported incidents in the CourseEvals resource account, this issue appeared to impact primarily Computer Science, Engineering, and Humanities and Social Sciences, but it may have occurred in other areas.

    Resolution: With the move to a university-wide survey model, this should no longer be an issue. The system will assign the survey to any course that is included in the project.