University Complaints and Appeals
Student Disability Accommodation University Appeals Procedure
Students approved for accommodations are responsible for providing their notification letters to faculty at the beginning of each semester and for meeting with faculty to implement their accommodation plan. If a faculty member does not provide the agreed-upon accommodations, the student must notify Student Disability Services (SDS) in writing within two (2) business days from the date of the incident. To report an accommodation concern, email sds@kennesaw.edu and include student name, KSU ID, and a brief description of the issue. The student’s assigned Disability Service Provider (DSP) will work with faculty to ensure they understand and fulfill their responsibilities in a timely manner.
Students who disagree with an accommodation or eligibility decision made by their DSP may submit an appeal. Appeals must be submitted in writing to sds@kennesaw.edu within twenty (20) business days of the decision date. The Associate Director of Accommodation Support Services will review the appeal, conduct an investigation, and provide a written decision to the student within ten (10) business days.
If the student disagrees with the Associate Director’s decision, they may submit a second appeal to the Director of Student Disability Services for review following the same process as stated above.
Further appeals will continue through the established University reporting structure in accordance with institutional procedures.
