University Complaints and Appeals

Student Disability Accommodation University Appeals Procedure

Students approved for accommodations are responsible for providing their notification letters to faculty at the beginning of each semester and for meeting with faculty to implement their accommodation plan. If a faculty member does not provide the agreed-upon accommodations, the student must notify Student Disability Services (SDS) in writing within two (2) business days from the date of the incident. To report an accommodation concern, email sds@kennesaw.edu and include student name, KSU ID, and a brief description of the issue. The student’s assigned Disability Service Provider (DSP) will work with faculty to ensure they understand and fulfill their responsibilities in a timely manner.

Students who disagree with an accommodation or eligibility decision made by their DSP may submit an appeal. Appeals must be submitted in writing to sds@kennesaw.edu within twenty (20) business days of the decision date. The Associate Director of Accommodation Support Services will review the appeal, conduct an investigation, and provide a written decision to the student within ten (10) business days.

If the student disagrees with the Associate Director’s decision, they may submit a second appeal to the Director of Student Disability Services for review following the same process as stated above. 

Further appeals will continue through the established University reporting structure in accordance with institutional procedures.

Grade Appeals

Kennesaw State University is committed to treating students fairly in the grading process. Students may appeal a final grade that they receive in a course, but interim grades or grades on specific assignments are not appealable. Any such appeal must be based on an allegation that the faculty member has violated his/her stated grading policy or that the grade was a result of discrimination or retaliation. The student has the burden of proving these allegations. KSU’s specific grade appeal procedures are detailed here:  Kennesaw State Registrar

Discrimination Complaints

Kennesaw State University adheres to the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act of 1973 that was enacted to protect individuals with disabilities against discrimination. A student of the University who believes he/she has been discriminated against on the basis of their disability may file a complaint with:

Office of Institutional Equity
440 Bartow Avenue NW, Mail Drop 2702
English Building, Suite 202
Kennesaw, GA 30144

Phone: (470) 578-6057
Fax: (470) 578-9058
E-mail: eeo@kennesaw.edu

Complaints should be in writing.  Submit a discrimination complaint using the form.