Diploma Delivery, Digital Credentials, and Verification Services

This page provides information on how KSU graduates receive their diplomas and digital credentials, including address verification, mailing timelines, and digital access through Parchment.

It also covers related services such as Apostille for international use, replacement diploma requests, and certified electronic credentials (CeDiploma/CeCertificate) for secure, verifiable proof of achievement. Instructions for credential validation and support resources are also included.

 

    • Address Verification Required:
      • After receiving the email from Parchment, students must log into their Parchment account within 72 hours to verify their mailing address.
    • Delivery Timeline:
      • Diplomas are mailed by Parchment approximately 4–6 weeks after the end of the term in which degree requirements are completed (see the Academic Calendar).
    • Address Changes:
      • Diplomas are sent to the address provided during the graduation application process. For changes, email diploma@kennesaw.edu.
    • Starting Fall 2024:
    • Graduates receive a digital credential along with the printed diploma at no additional cost via Parchment.
      • Part of your permanent learner profile (includes transcripts).
      • Add a non-KSU email to maintain access after your KSU email is deactivated.
    • Previous Digital Credentials:
      • Students who received credentials through Paradigm should contact diploma@kennesaw.edu for validation or to update to Parchment.
    • Available for all students.
    • Graduates from Fall 2019–Summer 2024:
      • If claimed from Paradigm, it remains valid.
      • If not claimed, place a new order with Parchment.
    • Benefits:
      • Secure, verifiable PDF credential.
      • Unlimited sharing with employers, family, and social media.
      • Includes unique CeDiD for instant validation.
      • Enhances your resume and speeds up verification.
    • You’ll receive an email with a download link from CeCredential Trust®.
    • To resend the link, visit the CeCredential Trust site.
    • Employers and agencies can validate CeDiplomas/CeCertificates online using:
      • CeDiD (12-digit identifier)
      • First two letters of the name on the credential
    • Documents are digitally signed and encrypted for security.
    • Note: Electronic credentials cannot be printed.

    Alphanumeric Key

    • Request a Replacement Diploma:
      • Alumni can order replacement diplomas through Parchment.
        • Create an account to start your order.
        • Track your order status by signing in to Parchment.com and clicking Orders.
    • Need Help?
      • Visit the Parchment Help Center for FAQs and support articles.
      • Use ParchieBot, Parchment’s chat tool, for quick answers.
      • Contact Learner Support (M–F, 8 AM–8 PM ET) through the Help Center.
    Check Your Order Status